Essex Property Trust prides itself in offering residents high quality communities to live and thrive. One important factor related to quality of living is ensuring that residents are provided safe, reliable, and cost-effective hot water. Essex has been working with EDC Technologies for over 20 years and has their energy saving, monitoring and diagnostic controls installed at all properties utilizing centralized hot water systems. The Facilities Department and maintenance personnel rely on EDC’s automated alert system and live account management team to help manage the entire portfolio's hot water systems.

 

This partnership allows Essex to optimize the hot water systems and helps in solving issues related to down boilers/water heaters, slab leaks, poor temperature returns, ignitor failures, boiler short cycling problem, and more. EDC’S energy savings strategies align with our long term financial goals to maintain our equipment for the life of the property while providing a great place to live. Thank you, EDC, for a great product and exceptional service!

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Essex Property Trust

December 15, 2020

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At National Core energy conservation is a top priority, the more money we save, the more money we can invest back into the properties. Working with EDC and their Savegas service has been a positive experience.

 

We have experienced measurable savings as a result of the EDC technology, the weekly reports and alerts enable us to act quickly when there is a problem, but also provide peace of mind when there is not. The diagnostics from the EDC team are very helpful, and they often help walk us through the steps needed to get the equipment up and running. The ability to login and view the hot water system operation makes it easy to identify areas for improvement or maintenance. We intend to utilize their Savegas technology long in to the future.

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National Core

October 15, 2020

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Hello Savegas, 

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I wanted to drop a note about the excellent service we have received at HCHC from Savegas and specifically Ralph and Brent. 

 

First, the onboarding process for our different properties with Ralph, who endured many meeting and questions because we were initially very skeptical, was easy, simple, and smooth. Ralph, was helpful and never pushy (amazing for a salesman) but also got us to get all the initial paperwork and appointments done while understanding we had 100 other priorities. He continued to field questions and deal with issues even after we signed on the dotted line.

 

Secondly, Brent has been absolutely wonderful, and has made the money we are paying worth it just by his service alone. He has saved our organization enormous amounts of time by dealing with our property managers on boiler issues, sharing his expertise and knowledge while ensuring everything continues to run efficiently. Our managers know they can turn to him when they have a question or issue and will get a prompt reply which allows me to do everything else I need to do.

 

Do everything you can to keep them; raises, vacations, steak dinners --whatever you can. I know we will remain a customer as long as their level of service and excellence is a part of Savegas.

 

Sincerely,

 

C.F.

Asset Manager

HCH Corporation

March 17, 2020